Help with Customizing Media on Your Profile

1. Customizing your profile picture and header image on Flock Social helps personalize your account and enhance your presence. Follow the steps below to ensure a smooth upload process.

   1. Uploading a Profile Picture & Header Image

   Where to Upload

   • You can upload profile pictures and header images on:

     • FlockSocial.net

     • The Flock Social app for iOS & Android

   💡 Important: Uploading is only supported on the web and official apps—third-party apps are not supported.

   2. Profile Picture Requirements

   ✅ Supported File Types – JPEG, PNG, GIF (other formats may not work).✅ Maximum File Size – 5MB.✅ Image Dimensions – 200x200 pixels recommended, though 400x400 may be used on certain devices.

   💡 Profile pictures are displayed in a round format, so choose an image that fits well when cropped into a circle.

   🚨 Prohibited Content: Profile pictures containing nudity, graphic content, or offensive imagery will be removed, and accounts may face suspension or bans.

   3. Header (Profile Background) Image Requirements

   ✅ Recommended Dimensions – 2000x1333 pixels.✅ Maximum File Size – 15MB+.✅ Cropping Note – 60 pixels on the top and bottom may be cropped on some devices.

   💡 Header images may display differently depending on browser size, mobile devices, and app variations.

   4. Troubleshooting Upload Issues

   Check Your File Format & Size

   • Make sure your image is in JPEG, PNG, or GIF format.

   • Profile pictures must be 5MB or smaller, and header images must be 15MB+ or smaller.

   Check Your Browser or App Version

   • Ensure your browser or app is up to date.

   • If you encounter issues, try switching browsers or clearing your cache (for web users).

   Click 'Apply' to Save Changes

   • Your image won’t save unless you click "Apply" after uploading.

   5. Feedback & Feature Requests

   💡 Would you prefer square profile pictures? While we currently use a round profile image format, we may consider square images in the future. Submit feedback through our official feedback pages!

   📩 Have issues or need support? Contact us at:🔗 flocksocial.net/contact