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Hacked or Compromised Account

Writer's picture: Cash RichardCash Richard

Issues with Account Access

If you are having trouble signing in, please follow these steps:

  1. Reset Your Password:

    • Reset your password using the email you believe is associated with your account.

    • If you are not receiving the code to your email, ensure you check your spam or junk folder.

  2. Forgot Email or Password:

    • If you cannot access your account and have forgotten your email or password, you will need to provide proof of ownership when contacting us. Proof may include details about your account, such as recent activity, screenshots, or other verifiable information.

  3. Best Practices:

    • We recommend noting your email and password in a secure location to avoid future issues.

    • This can help prevent loss of access to your account.

Compromised or Hacked Accounts

If you believe your Flock Social account has been compromised:

  1. Read the Help Center Post:

    • Visit the blog post "Help With Your Compromised Account" for detailed instructions.

  2. Take Immediate Action:

    • If you can still log in, follow the steps to reset your password as described in the post.

    • If you are unable to log in, fill out the form linked in the help center or contact us directly with all necessary details to verify and recover your account.

Contact and Support

If you are unable to resolve the issue, please contact us for further assistance. Our team will work with you to verify your ownership and resolve the problem. Visit:

  • Contact Us

  • Help Center

Troubleshooting Signup/Sign-In Problems

If you are having trouble signing up or logging in, please ensure the following:

  1. Account Status:

    • Confirm that your account has not been banned, suspended, permanently suspended, or blocked.

  2. Existing Account Check:

    • Ensure you do not already have an account with the email you are using to sign up.

    • You can test this by attempting to log in or resetting your password using that email.

  3. Reset Password:

    • If you suspect an issue with your password, use the "Forgot Password" option on the sign-in form.

Need More Help?

If the issue persists, contact us with your questions or concerns. We are here to help make things right and ensure you have a smooth experience with flocksocial.net.

For support, visit:

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